Terms of Service

1. Agreement

By creating an account on the LPR Workflow Software platform (“Platform”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Platform.

2. The Service

The Platform helps healthcare practitioners manage patient workflows, assessments, and related clinical documentation. Patients use a separate portal to complete forms and view practitioner-provided materials. The Platform is not a substitute for professional medical judgment or emergency care.

3. Accounts

• You must provide accurate registration information and keep credentials confidential.
• You are responsible for activity under your account.
• We may suspend or terminate accounts that violate these Terms or applicable law.
• Practitioner accounts are provisioned by invitation only unless otherwise authorized.

4. Health Information

The Platform may process Protected Health Information (PHI) subject to HIPAA and our Privacy Policy. Practitioners remain responsible for their professional obligations and patient relationships. Patients authorize PHI use through separate in-product consent where required.

5. Subscriptions & Fees

Practitioner clinics may require a paid subscription after any applicable trial period. Fees, billing cycles, and cancellation terms are presented at checkout and in your billing settings. Failure to pay may limit write access while preserving read-only export options as described in-product.

6. Disclaimer

THE PLATFORM IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM LIABILITY FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

7. Changes

We may update these Terms. Material changes will be reflected by the “Last updated” date. Continued use after changes constitutes acceptance.

8. Contact

Questions about these Terms may be directed to your platform administrator or the contact information provided by Living Patterns Readings.